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Our maintenance policies and procedures have been fine-tuned to enable excellent response times well within agreed service levels. By taking complete ownership of our deployed solutions, Club Technology monitors and maintains our technological environment to ensure minimum system downtime and risk to the business. We provide an on-going maintenance service by means of the following:
  • Environment configuration

  • Software solution deployment

  • Backup planning configuration

  • Software system monitoring

  • Backup status monitoring

  • Resolution of issues

We also ensure that we have the necessary resources available to support users through new software enhancements or day to day to requests.